9hi77's Privacy Policy

9hi77 ("we", "our", or "the platform") operates a trusted online entertainment and betting platform for users in Bangladesh. We deeply respect the privacy of our users and are committed to keeping your personal information secure.

This Privacy Policy ("Policy") applies to use of the 9hi77 website (https://9hi77.cam). It describes what types of information we collect, why we collect it, how we use it, how long we retain it, and what your rights are.

By creating an account on this website or continuing to use it, you are considered to have agreed to this policy. If you do not agree with any terms of this policy, please stop using this platform and contact us.

This policy should be read together with 9hi77's Terms and Conditions and Responsible Gaming Policy.

9hi77 collects various types of information to provide its services. This information comes from two main sources — information you provide directly and information collected automatically through our systems.

a) Information You Provide

During account registration and use, you provide us with the following information:

• Identity Information: Full name, date of birth, national identity card number (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, or Rocket account numbers, bank account details (for deposits and withdrawals).
• Account Information: Username, password (stored in encrypted form).
• Communication Content: Information provided when you contact our support team.

b) Automatically Collected Information

When you use our platform, the following information is recorded automatically:

• Device Information: IP address, device type, operating system, browser information.
• Usage Data: Which pages were visited, for how long, which games were played.
• Transaction Records: Deposit, withdrawal, and betting history.
• Cookies and Tracking Data: Session cookies and performance cookies (see details below).

9hi77 uses collected information only for specific and lawful purposes. We use your information for the following reasons:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To run betting, gaming, and other platform services.
• Transaction Processing: To process your deposit and withdrawal requests.
• Identity and Age Verification: To enforce our 21+ age policy.
• Security and Fraud Prevention: To ensure account security and detect fraudulent activity.
• Customer Service: To resolve your questions and complaints.
• Marketing Communications: To send promotional information only on the basis of your explicit consent.
• Responsible Gaming: To monitor your playing patterns and ensure responsible gaming.
• Legal Obligations: To meet applicable legal or regulatory requirements.

We will not use your information beyond the purposes listed above. Before using it for any new purpose, we will inform you and obtain your consent where required.

Data Retention Period

9hi77 retains your personal information for as long as necessary to provide services or to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period for legal, regulatory, and dispute resolution purposes.

Security Technology

We take the following steps to protect your information:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is stored.
• Firewall and Anti-Fraud Systems: Suspicious activity is detected automatically.
• Restricted Access: Only authorized staff can access your data.
• Regular Audits: Our security measures are reviewed and improved on a regular basis.

However, no method of transmitting information over the internet is completely secure. While we strive to ensure the highest standard of protection, your own caution — such as using a strong password and keeping your login details private — is also very important for the security of your account.

9hi77 never sells your personal information to unauthorized third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions.
• Technology Partners: Technology service providers required for platform operations — who are bound by strict confidentiality agreements.
• Legal Authorities: Information may need to be provided to relevant authorities in response to a court order or legal obligation.
• Fraud Prevention: To help detect or investigate fraudulent activity.

Before sharing information with any third party, we ensure they comply with appropriate data protection standards and that only the necessary information is provided.

The 9hi77 website uses cookies to function smoothly and to improve the user experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: These are required to maintain login sessions and ensure security. They cannot be disabled.
• Performance Cookies: Used to monitor website speed and performance. They do not collect any personally identifiable information.
• Functionality Cookies: Help remember your preferences and settings, such as language preference.

You can manage cookies through your browser settings. Keep in mind that disabling cookies may cause some services to not work properly.

As a user of 9hi77, you hold the following rights:

• Right to Access: The right to request to know what information we have collected about you and to receive a copy.
• Right to Rectification: The right to have any incorrect or incomplete stored information corrected.
• Right to Erasure: The right to request deletion of your information in certain circumstances — however, some information may not be possible to delete due to legal obligations.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.
• Right to Data Portability: The right to receive a copy of your information in a structured, machine-readable format.

To exercise these rights, please contact our support team. We will process your request as quickly as possible.

9hi77 is for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of registration. If we learn that a minor is using our platform, that account will be closed immediately and the related information will be deleted.

If you believe a minor is using 9hi77, please notify our support team immediately.

9hi77 reserves the right to change or update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• By publishing a notice on the website.
• By sending a notice to your registered email address.
• By updating the "Last Updated" date at the top of the page.

If you continue to use the platform after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.